You've taken the first step!
Please fill out our Therapy Request Form
below for counseling services.
Current clients: Theranest Portal Login
Our therapists keep independent schedules,
but our general availability for appointment scheduling is:
(Some weekend availability with specific therapists)
We are now offering video and telephone sessions.
We're in this with you, New Mexico!
Click here to learn more about video and telephone sessions
How long has Thrive been in business?
We have been in business since 2016 but our therapists have been doing therapy for decades!
What if my therapist isn't a good fit?
We have a policy that if you aren't fitting well with your therapist, you simply let admin know and we'll get you set up with a new one; easy as that.
How long is the waitlist?
The length of time varies depending on many factors like when you are available, what kind of therapy/therapist you are looking for,etc. It is extremely important that you be as flexible with your availability as possible. Another thing to consider is that just getting on a therapist's case load, even if not at your preferred time, will put you in line to get their next available appointment that is at your desired time.
Why do I have to have a credit card on file even though my insurance is covering the entire cost?
We do this in case the insurance company does not cover the session cost. This is also why it is extremely important that you are in constant communication with your insurance company and that you know whether or not they will cover any particular cost.
Who should I contact for billing questions?
Please call the main office number at 505-219-1125 or email us at firstname.lastname@example.org
Why was my copay charged when I didn't have therapy this week?
Please keep in mind that we charge co-pays the following week after the session occurs.
What types of therapy do you offer?
Considering all of the clinical talent that our therapists have, we cover most types of therapy and most types of clients. However, we do not accept most court mandated clients so we do not work with probation officers or do anger management classes. We also are an outpatient clinic and do not offer higher-level care.
Are you hiring and do you take interns?
We are always interested in speaking with talented counselors and social workers who are independently licensed. In the near future we will also have a clinic for newly graduated masters-level therapists but we do not currently accept interns.